
Susan Buchanan

Pallabi Bhattacharya
With a strong foundation in Microsoft technology consulting throughout her career, Satoko specializes in building solutions across process automation, customer engagement, system integration, and custom application development leveraging the Microsoft development ecosystem. She is passionate about using technology to improve how communities access services and how local governments operate.
She holds an M.S. in Information Technology from Illinois State University and a B.A. from Chuo University in Japan. Her time studying abroad in Brussels, Belgium sparked a love of travel that has taken her as far as the Arctic Ocean in Alaska.
Originally from Japan, Satoko volunteers with Chicago Sister Cities International on the Osaka Committee, fostering cultural exchange between the two cities and growing a deep appreciation for people serving local communities.

